Technical Support Lead Help Desk
Minimum Qualifications for Technical Support Lead Help Desk:
- Demonstrated experience in three (3) phases of system life cycle design and development: Test Phase, Implementation Phase, and Maintenance Phase.
- Substantial experience in managing a networked, multi-CPU, UNIX-based, and Windows-based computer systems.
- Demonstrated expertise in performing system administration activities on UNIX based systems using Sun Solaris and Windows Servers.
- Working knowledge of Software Engineering Institute’s (SEI) Capability Maturity Model (CMM) or ISO 9000 documentation and life-cycle policies.
- Demonstrated experience in writing C/Bourne/Korn shell scripts in a UNIX environment.
- Demonstrated experience in Web Server Architecture and an understanding of a variety of Web browsers.
- Experience designing and developing within a Web environment using HTML, JavaScript or Java, and Perl/PHP.
- Experience providing support in a WAN environment.
- Hands-on experience with UNIX/Windows services, Internet servers, system administration tools, and backup/recovery mechanisms.
- Demonstrated experience working in and supporting a web-based / GUI UNIX environment.
- Excellent oral and written communications skills with the ability to develop and present comprehensive technical presentations.
- Capable of generating finished technical documentation using word processing software (e.g., MS-Word, WordPerfect).
- Familiar with operating in a Windows LAN environment.
To apply for open positions with Sevatec, Inc., please click here for an application form. You can also e-mail your resume and cover letter to ngulati@sevatec.com and reference the job title in the subject line of your e-mail. In your cover letter, please indicate how your qualifications match the requirements of the position for which you are applying. We can also be contacted by fax at (703) 373-0999.

