Sevatec's offerings bring software capabilities that allow federal agencies to automate many common categories of business processes that involve managing a case folder pertaining to a customer, product or another business entity. These business processes are document intensive and require human collaboration through notifications, emails and alerts. Our Case Management methodologies and tools help our clients to better use, manage, consolidate, share, and protect information. Our Case Management solutions can integrate data from multiple systems, departments, users, and business entities.

Sevatec's Case Management capability team supports federal agencies with services that range from the strategic to the operational. Our methodology to build Case Management solutions covers the entire lifecycle from strategy to requirements to full implementation.

Sevatec has established relationships with many of the leading vendors of Case Management solutions such as Metastorm, Pega Systems, Oracle, Siebel, IBM, HandySoft and many others. Our Case Management solutions incorporate many capabilities:

• Service-Oriented Architectures: Our solutions orchestrate the services provided within a service-oriented architecture.
• Workflow: We bring traditional workflow solutions focused on automating system-to-system, mostly internal, processes. We orchestrate business processes involving systems and persons across enterprise boundaries.
• Enterprise Application (EA): Our solutions fully integrate within federal agencies EA by providing a middle tier that enables process transactions managed and modified by business users.
• Enterprise Content Management (ECM): We incorporate ECM capabilities and help manage content across an organization. We create the capability to monitor, and manage business processes as they change.
• Document Management: Our Case Management solutions extend the ability to route documents at an enterprise level to further manage non-document centric business processes. Our priority is having content/documents available as part of a business process not just in a repository.

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