Firm to Provide Agile Development and Maintenance Services to Enhance USCIS’ Customer Service Portfolio
Fairfax, Virginia, February 3, 2016: Sevatec, Inc. (Sevatec), a leading provider of Agile software, data sciences, cyber engineering, and cloud solutions for the federal government, announced today their award of the U.S. Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Joint Engineering Teams – Sustainment (JETS) prime task order issued under an unrestricted solicitation on the DHS Eagle II contract vehicle. The USCIS awarded Sevatec their Customer Service portfolio with an estimated value of $65 million.
Under the terms of this task order, Sevatec will provide Agile application development and maintenance solutions for customer service systems aimed at improving and prioritizing the immigration user experience. Sevatec’s team of technical resources will be responsible for enhancing the legacy customer service applications through automated code maintenance with continuous integration and advanced code testing, operational maintenance, consolidated user interfaces, and security services.
“We understand the USCIS mission of judiciously and fairly granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and strengthening the security and integrity of the immigration system,” said Sonny Kakar, CEO of Sevatec. “We are honored with the USCIS’ level of trust and confidence in Sevatec to help achieve their most core mission objectives of ensuring a highly secure and robust immigration system,” he continued.
Chris Cole, Sevatec’s Vice President of DHS and National Security, stated, “Sevatec’s experience migrating to Agile methodologies and optimizing current, relevant best practices offers significant advancements and efficiencies to the JETS Customer Service portfolio. We’re very excited to be selected to support the USCIS JETS program – one of the most important missions of our federal government.”
The JETS award is a continuation of Sevatec’s successful history supporting USCIS objectives. Most recently, the firm was awarded a contract to execute an enterprise-wide Identity, Credential and Access Management (ICAM) solution, one of USCIS’ highest priorities. Sevatec is also developing a centralized reporting solution for USCIS that increases operational efficiency for immigration benefits processing through advanced data and business intelligence solutions.
Sevatec is a high-technology services firm specializing in Agile, data sciences, cyber engineering, and cloud solutions, leveraging experience and trusted talent to solve the federal government’s most pressing business and technical challenges. Sevatec has achieved CMMI Maturity Level 3 ratings for both Development (DEV) and Services (SVC) and maintains ISO 9001:2008, 20000-1:2011, and 27001:2013 certifications. In practice, Sevatec optimizes current industry best practices and incorporates Agile principles to accelerate performance and outcomes for their clients.
Sevatec was founded in 2003 on the concept of “Seva,” which means, “Inspired to Serve.” The mission, “Trusted Talent, Inspired to Serve, Partnered with Government, to Protect and Improve the Lives of Americans,” captures the essence of the firm’s culture. Their portfolio of mission-critical technology and consulting initiatives across the federal government supports Homeland and Law Enforcement Agencies, Department of Defense, Department of Transportation, Department of State, and multiple Civilian Departments and Agencies.To learn more about Sevatec, please visit http://sevatec.com.